Using Desktop Teller in UBT Business
Accessing resources and FAQs
Please follow the tips below following the UBT Business conversion:
- Be mindful when making your first few Desktop Teller deposits. Your accounts may be in a different order than what you are used to.
- Create-only capabilities are no longer available.
- Both mobile and desktop teller users will have access to any account with deposit rights.
- You will now need to enter your deposit total when creating the deposit.
FAQs
Where do I go to see my Desktop Teller history?
Previous deposit history will not be converted to UBT Business. However, deposit information will still be accessible via the transactions on the UBT Business account history page after conversion.
What is different about Desktop Teller?
You may see more accounts than you did before. Create and Release-only roles are no longer available. Also, please note that you will now have to enter the total of your deposit before submitting.
I’m locked out of Desktop Teller. How do I get logged back in?
Desktop Teller login is a part of UBT Business, not a separate login. You may need to be unlocked or have your UBT Business password reset. Contact Business Support at 402.473.8542 for assistance.