How to Submit a Stop Payment Request in UBT Business Banking

Here’s a step-by-step walkthrough:

Step 1: Log in to your UBT Business account.

• Navigate to the UBT Business portal.
• Enter your Login ID and password.
• Complete any required secure access code (SAC) verification.

Step 2: Access the Stop Payment feature.

• From the main navigation, go to the Risk and Reporting section.
• Click on Stop Pays.

Step 3: Enter stop payment details.

You’ll be prompted to fill out a form with the following information:

• Account: Select the account from which the check or payment was issued.
• Check number: Enter the specific check number you want to stop.
• Amount (if required): Helps ensure accuracy.
• Payee name (optional): Adds clarity to the request.
• Date of issue (optional): Useful for record-keeping.
• Additional instructions: Include any relevant notes or context.

Step 4: Review fees.

• A fee may apply for submitting a stop payment.
• The system will display or link to the applicable fee schedule.
• Make sure to review and acknowledge any charges before proceeding.

Step 5: Submit the request.

• Once all fields are completed, click Submit or Request Stop Payment.
• You may receive a confirmation message or reference number for tracking.

Step 6: Confirmation and follow-up.

• The stop payment request will be processed by UBT.
• If you need to follow up or cancel the request, contact UBT Business Support at 402.473.8542.

✅ Tips for effective stop payments

• Double-check the check number and amount to avoid errors.
• Submit the request as soon as possible to prevent the item from clearing.
• Use the secure messaging feature if you need to attach supporting documentation or ask questions.