---
title: Navigating BillPay
description: What you need to know about the new BillPay in UBT Business
---

[Skip to content](https://learningcenter.ubt.com/billpay#main-content)

English

Show submenu for translations

![Union Bank & Trust](https://learningcenter.ubt.com/hs-fs/hubfs/UBT%20Blue%20White%20Outline%20-%202021%20March.png?width=500&height=68&name=UBT%20Blue%20White%20Outline%20-%202021%20March.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](tel:+14024738542)

[Contact us](tel:+14024738542)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [UBT Knowledge Base](https://learningcenter.ubt.com/?hsLang=en)
2. [UBT Business](https://learningcenter.ubt.com/ubt-business?hsLang=en)
3. [Money Movement](https://learningcenter.ubt.com/ubt-business?hsLang=en#money-movement)

# Navigating BillPay

## Important information about using BillPay within UBT Business

The first time you visit access the BillPay page, all users will show as **Unenrolled** aside from the one marked Admin. The Admin will need to select the drop-down menu next to each user to enroll them as either Level 2 or Level 3:

- Level 2 users can manage users and send payments.
- Level 3 users cannot manage users and can only create payments to be approved by another user.

The funding accounts list updates depending on what user you have selected, and you’ll need to select which account each user can have access to. (Note: A red caution designation means no BillPay access, and a green checkmark means the user has BillPay access.) After selecting the enrollment level for a user, the user's right to the feature is updated and the user will be able to access the BillPay tile.

**Usage guidelines:**

- At least one funding account (i.e., the primary funding account) must be selected when the Admin user is enrolling any additional users for BillPay.
- Accounts must be revoked from regular users before they may be revoked from administrators.
- Accounts must be granted to the administrators before they may be granted to other users.
- Changes do not take effect until you click Submit.
- Some accounts cannot be removed from the list.

Some users' updates may not have taken effect. This can be caused by incorrect or missing contact information for those affected. Please verify the personal information for affected users, which will be highlighted in red.

- [UBT Business](https://learningcenter.ubt.com/ubt-business?hsLang=en#main-content)

    - [Account and Setup](https://learningcenter.ubt.com/ubt-business?hsLang=en#account-and-setup)
    - [Navigating the System](https://learningcenter.ubt.com/ubt-business?hsLang=en#navigating-the-system)
    - [Money Movement](https://learningcenter.ubt.com/ubt-business?hsLang=en#money-movement)
    - [Mobile App](https://learningcenter.ubt.com/ubt-business?hsLang=en#mobile-app)
    - [Risk & Reporting](https://learningcenter.ubt.com/ubt-business?hsLang=en#risk-reporting)

[![Union Bank & Trust](https://learningcenter.ubt.com/hs-fs/hubfs/UBT%20Blue%20White%20Outline%20-%202021%20March.png?width=500&height=68&name=UBT%20Blue%20White%20Outline%20-%202021%20March.png "Union Bank & Trust")](http://ubt.com)

[mailto:ubtbusiness@ubt.com](mailto:ubtbusiness@ubt.com)

Copyright © 2025, Union Bank & Trust, Member FDIC